Support
Restore Slate Pro
Open Settings in Slate. Select Slate Pro, then Restore Purchases. Use the Apple Account that made the purchase.
Manage or cancel a subscription
Open your Apple Account subscription settings. Select Slate to change or cancel the subscription. Removing the app does not cancel it. Access continues until the paid period ends, unless Apple changes the transaction status.
Find saved iCloud content
Use the same iCloud account. Open Slate Settings and select Sync Now. Ongoing sync and recovery do not need a subscription. This retrieves content already saved to iCloud. It cannot retrieve local changes that were never uploaded.
Keep your content after Pro ends
Your saved boards, items, and files stay available. You can still edit them. Existing Smart Boards and repeat schedules keep working. Slate Pro is needed to add more than three active boards, create or change Smart Boards, use templates, change repeat rules, and run Ramble. You can stop repeats without Pro.
Ramble availability
Ramble needs a supported device and Apple Intelligence. Check the status shown in Slate and your system settings.
Request a refund
Apple handles refund requests. Use Report a Problem.
Contact
If none of the above covers it, send a message and I will read it.
Refunds and billing are handled by Apple rather than by Slate.